This Privacy Policy explains how Koala House AI processes personal data when you visit koalahouserobot.lol, communicate with us, or use our AI software development and business implementation services. It describes the types of information we collect, the purposes for which we use it, when we may share it, and the choices available to users.
Use the contact details below for questions about this policy or your personal data.
We may collect identifiers, contact details, account information, project or inquiry content, technical data, usage data, and any information you choose to provide when requesting AI software development or implementation services. In some cases, we also process business-related information needed to evaluate requirements, deliver services, and maintain records.
We receive data directly from you when you submit forms, communicate with us, or provide project materials. We also collect certain information automatically through your browser or device, such as log data, interaction details, and cookie-related information. Where relevant, we may receive business contact details from authorized representatives or from information you make available in the course of a service inquiry.
Our site may use essential cookies that are needed for security and core functions, preference cookies that remember settings, and analytics cookies that help us understand site performance and usage patterns. Some cookies are session-based and expire when the browser closes, while others remain for a longer period unless removed by the user or browser.
You can usually manage cookies through your browser settings and, where available, through site-level preferences. Blocking or deleting cookies may affect some features, including session continuity and preference storage. We use cookies in a standard way to support site operation, measure basic performance, and remember limited settings.
We process personal data to operate the website, respond to inquiries, assess project needs, provide AI development and implementation services, manage client relationships, maintain security, troubleshoot issues, improve functionality, and keep internal records. We may also use information to comply with legal obligations and to protect against misuse or unauthorized access.
We may share personal data with vendors and other service providers that support hosting, analytics, communications, security, storage, and business operations. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, legal process, court orders, or valid requests from public authorities. We may also share information where necessary to protect our rights, investigate misuse, enforce agreements, or address security and fraud concerns.
Depending on your location and the circumstances, you may have rights to access, correct, delete, or object to certain processing of your personal data, and to request a copy of information we hold about you. Some requests may be limited where we must keep data for legal, security, or contractual reasons.
To make a privacy request, provide enough detail for us to identify the relevant information and understand the scope of the request. We may ask for additional information to confirm identity or authority, especially where the request concerns business contacts or shared project records. If a request cannot be fully honored, we will explain the reason where appropriate.
We retain personal data for the period reasonably necessary to provide services, manage business records, resolve disputes, maintain security, and meet legal or accounting obligations. When data is no longer needed, we delete it, anonymize it, or otherwise handle it in a way that prevents further use, subject to any legal requirement to keep it longer.
If we make material changes, we will update the policy text and may provide additional notice where appropriate. The revised version will apply from the stated effective date. We encourage users to review this page periodically so they remain aware of how information is handled.
